Intelligence vs Experience

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Some people are really intelligent. They can look at a situation, come up with original creative solutions to problems, and cope with new and unexpected challenges.

Some people are really experienced. They've seen a lot of similar situations before, and they know how things should go by pattern matching the current situation to one in their past.

On the other hand, the intelligent people will often make beginner's mistakes, because they haven't seen it before, and nobody's smart enough to think of everything. The experienced people will often just lumber along, doing the same old same old, and not react to new information, or think outside the box to really change the rules.

I used to think intelligence beat experience, but I now believe neither one is actually superior to the other, and to make truly good decisions you must have both.

When I was at Microsoft, I felt like we often valued intelligence over experience—to a fault. This is where the "Microsoft takes 3 versions to get it right" thing comes from. We were all really smart, so we figured we could do anything, and people who had done similar stuff before were dinosaurs and we'd show them. The OpenGL versus Direct3D thing was an example of this, and I think it cost the game industry years of productivity and innovation. The SGI guys didn't come across as hyper smart in the argumentative Microsoft meeting mileu, so of course they weren't worth listening to. The industry paid the price.

It takes a certain level of humility to value someone else's experience, but to do anything else is throwing away potentially valuable information that you're getting on the cheap.[1]

  1. My old friend Chris Blomfield-Brown once said, "A learning experience is something you with you didn't have to experience to learn."
This page was last edited on 23 March 2007, at 03:01.